Contact Us – Rahlux Canada

WELCOME TO RAHLUX

How can we help?

Use the form below to submit your request, we will get back to you with in 48 hours. Also, You may try FAQs to address frequent questions and inquiries.

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Try this resource to address frequent questions and inquiries

- Can I cancel my order or change my order?

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- What should I do if I received a damage/defect or wrong product?

Product return policies listed on each product page describe if purchased items are qualified for return.
Items marked as “Final Sale” cannot be returned once have shipped.
Items marked as “Return” can be returned after receiving within the specified time mentioned on each product page.

The item must be returned in original condition.
The refund amount is credited back using the original payment method.
For all provinces, refund will be reduced by a restocking charge equal to 10% of the purchase price, and you will be responsible for outbound and return shipping and delivery charges.

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- View our Return Policy

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- How will the purchase appear on my bank statement?

- When the order payment is taken of my bank account?

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- How do I change my name, email and/or password?

- I created an account but forgot my password. How can I get my password or create a new one?

- How can I be removed from the email list?

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