Product return policies listed on each product page describe if purchased items are qualified for return.
Items marked as “Final Sale” cannot be returned once have shipped.
Items marked as “Return” can be returned after receiving within the specified time mentioned on each product page.
- The item must be returned in original condition.
- The refund amount is credited back using the original payment method.
- For all provinces, refund will be reduced by a restocking charge equal to 10% of the purchase price, and you will be responsible for outbound and return shipping and delivery charges.
Please submit you request here.
Cancel/Change an existing order
Cancellation or exchange an existing order is possible before shipment. Please submit request form here.
Custom and special order items cannot be cancelled.
Damage/Defect or Wrong Shipment
If you received damage or wrong package, please submit a photo with request form within 48 hours of receiving to honor your claim. Please note that under some additional circumstances we may not be able to honor your return.